AutoDeal prides itself in modernizing the customer experience for local car buyers in the Philippines

The automotive industry is going through a state of massive change from connectivity, electrification and digitization of the customer experience. Customers expect seamless digital experiences not only from ecommerce, but also when buying a car, where they expect a personalized and multi-channel journey.

 

AutoDeal prides itself on being a key component in modernizing the customer experience for local car buyers in the Philippines. Since 2014, AutoDeal has provided buyers the ability to compare vehicles; find special offers; and, complete multiple stages of the car-purchase transaction online. Every month, the online automotive marketplace enables consumers to get the best price on brand new vehicles by comparing offers from multiple dealers by simply going to the AutoDeal website. This enables buyers to transact quickly with trained and vetted sales agents from a network of official partner dealers. AutoDeal’s CEO and Co-Founder Daniel Scott shares: “As automotive retail propels towards digital, AutoDeal is receiving more customers every day, which translates to more sales for our partners every year. AutoDeal was able to deliver over P28B worth of sales to their partners in 2021 from 24,835 purchasers”. 

AutoDeal also helps report consumer trends, insights, and feedback directly to key players in the automotive industry as a means of helping lift the standard of digital commerce. As AutoDeal’s Co-founder Christopher Franks explains: The platform offers improved accessibility to vast amounts of data which translates back to more money left in the pockets of consumers. “These detailed insights on how automotive customers shop makes AutoDeal a core component in helping the auto industry evolve at a time when automotive brands are having to reshape business models and organizational structures to stay competitive in the market”.

 

Every year, the data collected via the AutoDeal platform is communicated through AutoDeal's Industry Insights Report.

 

Launched in 2016, the report tackled the state of the automotive industry and presented data and analysis by experts to back-up AutoDeal’s view as to why innovation was required in the customer journey. In the years leading up to the report, AutoDeal had taken note of high levels of customer dissatisfaction that occurred through easily fixable frustrations such as dealers not responding to online inquiries or access to critical purchase information not being readily available until customers entered a showroom. In the years that followed, AutoDeal implemented technology that simultaneously improved dealership response times, transparency, and sales conversion. In 2016, the report served as a way for brands to compare their online commerce metrics compared to other industry leaders. Today, AutoDeal’s Insights Report is regarded by automotive executives as one of the most helpful, useful, reliable, and easily available sources of automotive market information as it also delves into industry-disrupting factors and situations.

 

As the country begins to pull through the effects of the pandemic, AutoDeal is happy to announce that it has recently released AutoDeal Insights (Vol. XIII) 2021 Complete Insights. In this 13^th issue, AutoDeal examines performance metrics connected to the recovery of the Philippine automotive industry. The report also provides must-have information for brands retailing vehicles in the digital space and includes a full rundown of consumer data collected via the AutoDeal and MotoDeal platforms in 2021. Some of the most remarkable findings in the report focused on leads by market segment; leads by location; leads by device; inquiring and buying trends; and most inquired for brands. To know how the local car and motorcycle market performed in 2021 and learn about improving metrics that are helping shed light on the industry’s road to recovery, simply visit https://bit.ly/2021ADInsights or https://www.autodeal.com.ph/industry-insights and download AutoDeal Insights (Vol. XIII) 2021 Complete Insights.

 

Today, AutoDeal is stronger than ever. Currently, it is partnered with 16 automotive brands, encompassing more than 400 new car dealerships and more than 2000 sales agent partners. In addition, the website averages 2.7M visits/month, generates around 25,000 leads/month, and contributes to over 2000 industry sales/month. These figures show why AutoDeal is currently the largest automotive network as well as the no.1 online automotive marketplace in the Philippines.

 

To learn more about AutoDeal, the #1 online automotive marketplace in the Philippines, visit their website at autodeal.com.ph and their social media channels:

 

YouTube: https://www.youtube.com/c/AutodealPh

Facebook: https://www.facebook.com/AutoDealPH

Instagram: https://www.instagram.com/AutoDealPH

Twitter: https://twitter.com/AutoDealPH

LinkedIn: https://www.linkedin.com/company/autodeal-com-ph/

 

AutoDeal is proud to announce the winners of the 4th AutoDeal Awards

Since January 2014, AutoDeal has been pioneering new ways to simplify the car buying process.  It has constantly built the right tools to provide detailed, accurate information about the vehicle market, and has continuously expanded its network to ensure that prospective car buyers in the Philippines are able to find their dream cars easily at the best prices possible.

Today, AutoDeal gives consumers the ability to compare vehicles, find special offers and complete multiple stages of the car-purchase transaction online without having to visit a showroom. Whether consumers need to find the best prices on cars, motorcycles, and a wide range of automotive products and services from multiple dealerships, compare financing quotations, start their vehicle loan, or book a test-drive or appointment with a top-rated agent AutoDeal helps them clear out the hassle with a few taps on their mobile phone or PC.

AutoDeal knows that its reputation as the largest automotive network and number one online automotive marketplace in the Philippines could not have been achieved without car dealer and sales agent partners who play a crucial role in its business model. At present, AutoDeal has more than 450 car dealer partners and more than 2,000 verified sales agent partners from many of the Philippines’ leading automotive brands, additionally, AutoDeal averages 2.7-million visits per month, generating around 25,000 leads per month resulting in over 2,000 sales per month.

As their way to give recognition to the individuals, teams, and companies who provide exceptional levels of digital customer service through the AutoDeal marketplace, AutoDeal is proud to announce the winners of the 4th AutoDeal Awards.  According to Christopher Franks, co-founder of AutoDeal: “These awards are our way of giving honor to our allies who have been helping us in our goal of providing the Filipino public a seamless way of getting them the vehicle of their dreams.  Without the outstanding work of these manufacturers, dealers, and sales representatives, AutoDeal will not be able to give the kind of service that we are known for today”.

Launched in 2018, the AutoDeal Awards pays tribute to its partners who stand out from the rest of the pack, based on feedback and results culled from online customer data. The awarding process scored sales teams on how well they interacted with customers and how efficient they were at closing sales. Metrics like inquiry response time, which lead to sales conversions and feedback from thousands of confirmed buyers, are tracked through the AutoDeal system and used to determine the winners.

Here are the results of the 2021 AutoDeal Awards!

●       AutoDeal Online Customer Service Award- Mazda Philippines

Acknowledged as the best brand overall. Received the highest average lead-to-sale conversion rate of any brand on the platform, which means they were the most successful in aiding a customer through the purchase journey all the way through to purchase and they received the highest ratio of positive feedback from customers

●       The AutoDeal Dealer of the Year Award – Mitsubishi Global City 

Recognized as the best performing individual dealer out of 450!

It posted 101 sales on AutoDeal in 2021, hitting an average conversion rate of almost 10%. (9.97%) - Business Response time of 21 minutes. So basically 1 in every 10 leads they nurtured all the way to a sale.

●       The AutoDeal Consumer Choice Award – Geely Coolray

Based on customer feedback on vehicles purchased via AutoDeal’s marketplace. Scores were based on overall satisfaction with car performance and ownership experience covering after-sales services.

 

●       AutoDeal Agent of the Year Award – 

Winner: Darz Delim - Mitsubishi Global City (44 sales, from 330 leads in 2021 - 13% conversion rate)

1st runner-up: Maryjane Narvasa - Mitsubishi Global City (29 sales, 259 leads - 11% conversion rate)

2nd runner-up: Rhea Recinto - Geely Lipa- 21 sales, 211 leads, 9.95% conversion rate)

This award represents the sales agents with excellent customer service.

 

As AutoDeal wraps up the 2021 awards, the journey begins yet again to find a new set of winners to be recognized in 2022. Just proves that AutoDeal is not just about making its customers happy, but is bent on recognizing its partners and stakeholders who have become their formidable allies in making AutoDeal the leading automotive marketplace in the Philippines.

Those who missed out on the event can re-watch the 2021 AutoDeal Awards in its entirety. Visit https://bit.ly/2021ADAwards. Here, audiences also got a chance to win prizes worth a total of Php25,000. 

For more information about AutoDeal visit the AutoDeal website at www.autodeal.com.ph To learn more about AutoDeal, the #1 online automotive marketplace in the Philippines, visit their website at autodeal.com.ph and their social media channels:

 

YouTube: https://www.youtube.com/c/AutodealPh

Facebook: https://www.facebook.com/AutoDealPH

Instagram: https://www.instagram.com/AutoDealPH

Twitter: https://twitter.com/AutoDealPH

LinkedIn: https://www.linkedin.com/company/autodeal-com-ph/