RCBC’s digitized cash management solutions also received recognition, bagging this year’s Best Cash Management Bank award

Rizal Commercial Banking Corporation (RCBC), the financial services flagship of the Yuchengco Group of Companies (YGC), has garnered  a total of 28 local and international awards as of September – the highest since 2012 – to coincide with the bank’s 61 years of operations in the country this year. The awards recognize the bank’s innovative digital solutions, sustainability efforts and financial inclusion programs on the heels of the pandemic.

RCBC’s digital transformation accelerated in 2019 with enterprise wide efforts. It centered on achieving the best customer experience including transforming channels and products, reengineering business processes, building stronger payment ecosystems and improving workforce productivity. These efforts started gaining traction in 2020 when the pandemic struck and is now getting the nod from some of the most prestigious institutions in the global financial and banking industry such as Global Banking and Finance Review, Asian Banking and Finance, The Asset, International Business Magazine, Asia Corporate Excellence and Sustainability, AsiaMoney among others.

The bank bagged several awards for this year’s Best Digital bank, recognizing innovations rolled out at the height of the lockdown which proved to be helpful not only to its clients but to the entire nation. These include the roll out of the bank’s handheld ATMs called the ATM Go which helped in the distribution of the social amelioration funds to far flung areas, the launch of the country’s first financial inclusion super app, the Diskartech, and the major enhancements made in the RCBC Online Banking platform which has made it one of the most comprehensive banking apps in the industry, to name a few.

It also received a number of Retail Bank of the Year awards which recognize RCBC’s digital transformation in its branch network that seeks to enhance customer experience while speeding up transactions with minimal physical contact. These include the launch of RCBC Touch a fully digital online onboarding platform that enables clients to open any deposit account, and the Branch of Today, the middle ground between physical and digital banking which utilizes robotics and artificial intelligence to serve those who still prefer to visit physical branches. 

RCBC President and CEO Eugene Acevedo said that digitization efforts will continue to help customers get acclimatized to digital banking using technological tools and processes for faster and more efficient servicing. “Our digital channels are raising the bar, having the most features in the industry. We will continue to expand our coverage and look for ways to deliver delightful customer experiences,” Acevedo affirmed.

RCBC’s digitized cash management solutions also received recognition, bagging this year’s Best Cash Management Bank award, for enabling its corporate clients to continue operations despite lockdown restrictions. 

Digitization also played an important role on the lending side.  The bank was recognized as the Best SME Banking Brand for its continued support for the SME sector by enabling faster credit availment. This feat was achieved through reengineering and streamlining business processes that involved several automation in its processes.

Amid the pandemic, the bank increased credit support on select industries and corporate clients despite an environment fraught with great uncertainty and uneasy conservatism. This earned the bank, the Best Corporate Bank award.

The universal bank was also recognized as one of the Top Community Centric Companies in Asia by Asia Corporate Excellence and Sustainability Awards (ACES) for its holistic approach to sustainability in the bank’s governance and business activities. In a CEO Forum held in December 2020 hosted by YGC, Acevedo announced the bank will stop financing coal-fired power projects , as the Philippines moves towards renewable energy (RE). 

In 2020, RCBC continued its foray into funding RE projects not only in the country, but the Southeast Asian region. It is a sole lender to a number of landmark transactions including the 330-megawatt solar power project of Ayala-led AC Energy in partnership with the BIM Group in Vietnam which is envisioned to be one of the largest solar power project in South East Asia, and the Quang Binh Windfarm with installed capacity of 210 megawatts (MW) upon completion and featuring turbines with hub-heights of 145 meter. Both projects were facilitated, with RCBC Capital as the lead arrange.The latter project was recognized as this year’s Renewable Energy Deal of the Year Award - Wind, by The Asset Infrastructure Awards.

“These achievements would have not been possible without the trust and confidence of our stakeholders and clients. We’ve remained partners even through extraordinary times,” Acevedo said.

“Digital transformation, sustainability and financial inclusion will always be at the core of what we do to help our country move forward through the pandemic and beyond, for generations to come – not just as an RCBC goal, but as a YGC commitment,” Acevedo concluded.

RCBC is AsiaMoney’s back-to-back ‘Best Digital Bank’ in PH

“Digital prowess to do good.”

 

This is what captured the attention of the 2021 AsiaMoney Best Bank Awards for hailing the Rizal Commercial Banking Corporation (RCBC) as its back-to-back Best Digital Bank in the Philippines for two consecutive years.

 

The prestigious award-giving body specifically lauded RCBC’s recent efforts in using the bank’s digital finance solutions and platforms, particularly the financial inclusion super app DiskarTech and ATM Go, to facilitate and accelerate the government’s work in disbursing financial aid nationwide as part of its social protection program at the height of the pandemic.

 

Aside from disbursing social benefits during the pandemic, DiskarTech also facilitated the digitalized crediting of the SSS loan proceeds and other benefits directly to the members’ DiskarTech accounts registering a 110-percent growth month-on-month.

The mass market app also boosted support for micro, small and medium enterprises or mSMEs through its recent partnership with social enterprise Hapinoy by onboarding  more than 10,000 sari-sari store members nationwide, and enabling them to avail of the five-pillar sari-sari store benefits the app offers.

 

With its cardless withdrawal feature, ATM Go has become a reliable partner of ordinary Filipinos and mSMEs in providing  grassroots-based sachet banking services in hard-to-reach areas with over 1,500 terminals in 74 of 81 provinces in the country. By end of 2021, 100 percent of provinces will be covered. 

 

“Doing well by doing good has become something that people believe in especially during the pandemic. Innovating with empathy has always been an important hallmark of the work that we do here in RCBC, and with us, financial inclusion is beyond advocacy,” said RCBC’s President and CEO Eugene S. Acevedo.

 

“What makes this accolade extra significant is that fact that these back-to-back recognitions were given during a global health crisis,” added Lito Villanueva, RCBC’s Executive Vice President and Chief Innovation and Inclusion Officer.

 

In the past few months amid the pandemic, RCBC was able to achieve several milestones, including covering  90 percent of the country’s provinces with 85 percent classified as poorest local government units via ATM Go. RCBC also became the first local universal bank to have the most extensive reach. The bank’s RCBC Mobile and DiskarTech apps have registered customers from across all 81 provinces in the Philippines.

 

RCBC dominated the Global Business Review Magazine Awards 2021

Rizal Commercial Banking Corporation (RCBC) continues to gain international recognition for its outstanding initiatives in digital banking.

 

RCBC dominated the Global Business Review Magazine Awards 2021, bagging three awards for categories in the Philippines, including Most Innovative Internet Banking Service Provider, Excellence in Digital Banking Service Provider, and Excellence in Digital Bank. 

 

RCBC bested competitors and was awarded along with at least 11 other financial and academic institutions in the Philippines. The United Arab Emirates-based magazine honors and rewards companies across all sectors including banking, finance, insurance, real estate, leadership, and technology. 

“We are one with the Bangko Sentral ng Pilipinas and the Filipino people in building a nation where digital transformation and financial inclusion is the standard. We continue to do our best to make it possible. The recognition from the Global Business Review Magazine Awards strengthens our resolve to remain committed in providing only the best digital banking experience to our customers,” said Eugene Acevedo, President and CEO of RCBC.

“This recognition affirms that digital banking in the Philippines can be world-class. We thank our industry partners for helping us create a digital ecosystem Filipinos can greatly benefit from. With the cooperation of other industry players, we continue to make digital banking in the Philippines more resilient,” said Lito Villanueva, Executive Vice President and Chief Innovation and Inclusion Officer of RCBC.

In the last few months, amid the pandemic, RCBC was able to achieve several milestones, including covering 90 percent of the countries provinces with 85 percent classified as poorest local government units via ATM Go. RCBC also became the first local universal bank to have the most extensive reach. The bank’s RCBC Mobile and DiskarTech apps have registered customers from across all 81 provinces in the Philippines.

RCBC is one of the leading universal banks accelerating digital transformation in the Philippines. It was judged as the Philippines’ best retail bank in the 2021 Global Banking and Finance Review Awards. It is also the best digital bank for Business Tabloid in 2021, by the Asiamoney in 2020, and by the Alpha Southeast Asia for 2020 and 2021, among other global and regional recognitions. It is also the first local universal bank to have the most extensive reach with registered customers from across all 81 provinces nationwide through its mobile apps RCBC Mobile and DiskarTech. Its digital products include RCBC mobile and online banking, handheld ATM Go mobile point-of-sale terminals, and DiskarTech, among others. DiskarTech was recognized as the 2020 breakout finance app in the country by App Annie, a global data analytics firm covering all mobile applications worldwide.

“How will you make your mom smile this Mother’s Day?”

airasia today sealed a new strategic partnership with Rizal Commercial Banking Corporation (RCBC) - hailed as the “best digital bank in the Philippines” through its Card servicing entity, RCBC Bankard Services Corporation , awarded Best Credit Card Initiative - as the airline’s transformation continues to become Asean’s leading travel and lifestyle platform of choice.

The collaboration allows for digital purchasing and delivery of popular international lifestyle products through airasia Shop. 

airasia Shop offers value-for-money travel retail shopping, allowing customers to purchase a wide range of quality authentic products from categories such as Beauty, Fashion, Electronics & Gadgets, Health & Wellness, Kids products and exclusive airasia merchandise.

 

These items are also able to be conveniently delivered right to the doors through airasia’s logistics venture, Teleport.

From 6 – 31 May 2021, RCBC Bankard cardholders can enjoy Php120 OFF any purchase at  airasia Shop when they use the promo code “RCBC120”.  The promo code is applicable with a minimum purchase of Php1,000. 

AirAsia Philippines Spokesperson Steve Dailisan said, “Our partnership with RCBC – the Best Digital Bank in the Philippines - strengthens our direction of fully automating the way we do business in the country.  RCBC has a renowned track record of maintaining inclusive, convenient and accessible digital banking which is especially important during these  times of the COVID pandemic. 

“They managed to do that by proactively adjusting their products and services to the needs of the public.  We at AirAsia share the same business plan by continuously evolving to best meet the needs of our customers.  Through our digital transformation strategy and strategic partnerships, including with local banks, we expect to enhance at-home shopping experiences and solidify our position as a key player in the e-commerce industry.” 

With Mother’s Day just around the corner, airasia Shop offers a double treat to every hard-working and deserving mom with airasia Shop’s Mother’s Day Gift Sale.

Shop now until 15 May 2021 to enjoy up to 50% off on all exclusive gift items such as essential beauty and health products, fashion and jewelry products, and much more which will surely make Mother’s Day extra special.  

And what’s great is that the promo code “RCBC120” is also applicable to the Mother’s Day Gift Sale which provides extra value for   money with the additional comfort of never leaving your home to shop.

AirAsia Credit Cardholders can also earn twice as many Big Points with a minimum purchase of Php5,000 using their Card  on airasia Shop.  Get your AirAsia credit card now!  Log on at https://www.airasiacards.com/ph/en to apply and enjoy exclusive rewards.

Make your mom feel extra special by joining airasia Shop's Mother's Day Giveaway.

Answer the question, “How will you make your mom smile this Mother’s Day?”, and share airasia's Facebook post using the hashtag #MothersDaywithairasia. Remember to set your post to public, and don't forget to Like the post and mention your mom in the comments section.

Five winners* with the best answers will get the chance to CHOOSE a gift item for their moms! Winners will be announced on May 7, 2021.

Open to Metro Manila residents only. Terms and conditions apply. Learn more here.