Singlife Philippines launched its partnership with Moovr, the country's first bike and e-scooter sharing app

 Singlife Philippines, a mobile-first savings and protection company, launched its partnership with Moovr, the country's first bike and e-scooter sharing app.

Anna Moncupa, CEO of Moovr and Rien Hermans, CEO of Singlife Philippines

With this partnership, Moovr riders in BGC, Makati, and Filinvest Alabang are offered FREE PHP100,000 coverage when using bikes or e-scooters.  They can sign up to claim this free coverage through the Moovr app.

Teaming up to solve customer pain points 

Singlife and Moovr are both start-ups that solve challenges customers experience by using the most innovative technology.  Singlife offers easy access to solutions that support the middle class to protect their financial future by ensuring there is money when needed. The company has made products for income protection, medical cost protection, and solutions that help prepare for education expenses available on mobile devices. They’ve been specially designed to fit customers’ needs and budget.  Moovr is dedicated to making commuting in key business areas easier, and more sustainable. 

Both companies are disruptors in the established industries they belong to, offering alternatives that better fit customers’ needs and preferences. This is the shared belief that initiated this partnership. 

"We are in the business of helping today’s movers and shakers get to where they need to be, faster, safer, and in a more sustainable manner.  We are thrilled to partner with Singlife to offer an added layer of protection to all our riders” said Anna Moncupa, CEO of Moovr.  

"Both Moovr and Singlife Philippines believe that technology is a game-changer for solving customer pain points and providing better services. We are happy that through this partnership, we make commuting and being financially protected--things that were such a hassle in the past --- more accessible and better" Moncupa added. 

"Very few Filipinos own life insurance products, and this is because the traditional ways of getting insured are tedious, complicated, and expensive. We partnered with Moovr to show people that getting the protection you need can be as easy, budget-friendly, and fast, just like riding a bike or e-scooter!” said Rien Hermans, CEO of Singlife Philippines. 

Moovr app users offered FREE PHP100,000 accidents coverage

 

Mooving around the city protected with Singlife 

More than 1,000 people have already been protected since the start of this partnership. Singlife Philippines helps Moovr users protect themselves against the financial impacts of accidents with FREE P100,000 coverage. In less than a minute they can apply for their coverage and start their ride on a Moovr bike or e-scooter. 

"Being financially protected means that unexpected events do not have to lead to big financial setbacks. Be responsible, be financially ready, and protect your family’s financial future" added Hermans. 

Singlife Philippines gets 4.6/5 stars from Trustpilot

As a newcomer in the longstanding insurance industry in the Philippines, Singlife Philippines enlisted itself in Trustpilot to build trust and provide proof on how the company delivers on its promises to its customers. 

Trustpilot is an online review community that connects businesses and consumers through genuine feedback from customers about their buying and service experiences. Through the platform, consumers can give reviews without censorship and companies are able to respond to reviews given by their customers in real-time. 

Singlife has received a TrustScore of 4.6/5 stars, far above the life insurance average category of 3.8 stars. 

Transparency and accountability 

To live up to its mission to help customers protect themselves and secure their financial future on their own terms, Singlife proactively notifies both newly signed up and existing customers who have claimed against their policies to provide reviews on this platform so that potential new customers are able to see firsthand, feedback from actual customers of the Company. 

Topics that drove the Excellent rating of Singlife Philippines include ease of support from customer service, and fast and easy claims process– a concrete proof that despite being a challenger in the category, Singlife has made a mark in the industry. 

“Feedback is very important to Singlife Philippines. We know the importance of listening in to understand how we can further improve our services,” said Rien Hermans, CEO of Singlife Philippines.

A reliable partner

In the middle of a global public health crisis that has left many Filipinos scrambling for public health benefits and coverage, Singlife Philippines remained relentless in its service to its customers.

The company has paid out over 3,500 claims to its customers in these difficult times. These claims include test and confinement allowances, and medical reimbursements – a lifeline for a lot of its customers.

“Trust means fulfilling our commitments to our customers– to provide them with their money when they need it most. During the pandemic, we made sure to live up to our promise by making sure the reimbursements and allowances for medical bills are paid out at the soonest time possible. The Trustpilot reviews show that we were able to do just that – to pay out claims fast and make it hassle-free, and a few areas where we can do better,” Hermans added. 

Singlife Philippines remains steadfast in its commitment to make insurance more accessible and convenient for every Juan (and Maria). The Company uses mobile-first technology to improve customers’ experience in buying, managing their policies and, you can even claim through your mobile phone. The Company continues to develop more products that give people money when they need it: when faced with income loss, with high medical bills, and when saving up to reach their dreams and aspirations.  Singlife offers a better way to plan, save, and protect.

To see Singlife’s TrustPilot reviews, visit https://www.trustpilot.com/review/singlife.com.ph?page=2

Singlife Philippines Awarded Dream Employer of the Year (2021)

Singlife Philippines was recognized as the Dream Employer of the Year for 2021 by Workbean, the Philippines’ first and only employer branding platform.

Singlife, a mobile-first savings and protection company, aims to become an employer of choice and to provide people with opportunities to work in a collaborative, agile, and technologically advanced company. 

“We are grateful for this recognition given by the Workbean community. We take pride in our work culture at Singlife, and we will continue to give our employees opportunities for growth and development,” said Rien Hermans, CEO of Singlife Philippines.

Singlife is a company with roots in Singapore, Asia’s technology hub. 

“We make tools and solutions to give every Juan and Maria a better way to plan, save, and protect their financial futures. We share this mission with our employees, and we are always on the lookout for new talents in the country to work with, provide opportunities to work on the latest technologies, and come up with innovative solutions for our customers.” Hermans added.

Ronel Mabunga, Enterprise Architect of Singlife Philippines shares how he was given the opportunity to work on a wide range of projects from InsureTech, FinTech, and Software Development, and gets to collaborate with people from various teams closely.

“Singlife Philippines is a very engaging organization to be in. One of the most important things we learn here is how to rise above challenges. I am proud to say that in just a year with the Company, I’ve progressed in my career from being a Solution Designer, Application Architect, and now an Enterprise Architect,” he said 

Singlife Philippines has given its employees the opportunity to grow and improve themselves. It also challenges its employees to innovate and use their expertise to challenge the status quo and develop meaningful solutions for customers. 

“Working with some of the most progressive technology available today and collaborating with very talented colleagues to deliver solutions that have never been seen in the life insurance space is very exciting. While the work is challenging, it’s also very fulfilling. I am very happy that I’m able to use my expertise to the fullest and contribute to the organization.” Ronel added.

Singlife Philippines was chosen for the award through a 2-month survey run by Workbean across its social media platforms and email newsletters among its members and followers. 

Workbean holds its annual Employer Brand Awards to give recognition to companies with commendable company workplace cultures. 

Since its inception in 2020, Workbean has expanded its awards with two more categories for its Employer Brand Awards, namely the Dream Employer and Workplace Health Advocate awards, to expand the cultural pillars in which we can celebrate the efforts of employers to improve the experience of the people in their organization.

Among the other awardees this year are: Filipino live streaming community kumu, design solution platform Canva Philippines, and logistics company Lalamove who were awarded the Most Attractive Employer of the Year Award.

To learn more about Singlife Philippines, visit https://singlife.com.ph