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Showing posts with label Candice Iyog. Show all posts
Showing posts with label Candice Iyog. Show all posts

Monday, October 11, 2021

Cebu Pacific continues to spur travel as it launched its trademark Piso fare for all domestic and international destinations

The Philippines’ leading carrier, Cebu Pacific (PSE: CEB) continues to spur travel as it launched its trademark Piso fare for all domestic and international destinations, available for five straight days, for the first time ever!  

Up until October 14, passengers can enjoy CEB’s lowest base fare at only PHP1 to over 47 domestic routes and 11 international routes. With this special #CEBSuperSeatFest, everyJuan has plenty of time to plan for their travels from June 1 to August 31, 2022.


“As we enter the last quarter of the year, we are happy to have seen some positive developments in the travel industry. More and more people are gaining confidence to travel again, and we are happy to keep supporting our sector’s recovery through our trademark low fares,” said Candice Iyog, CEB vice-president for Marketing & Customer Experience.

CEB’s first-ever five-day sale will give everyJuan the opportunity to plan ahead and book that much-awaited beach trip to Boracay, Bohol, Coron, Siargao; or visit family and friends in Manila, Cebu, Davao, Cagayan de Oro, Clark, and more destinations across CEB’s widest domestic network.

CEB flights to chosen international destinations, such as Tokyo (Narita) and Osaka are also up for grabs. 

“We look forward to having more Juans on board again as we endeavor to safely bring you to your desired destinations for #MoreSmilesAhead,” added Iyog.

Everyjuan can continue to travel with peace of mind with CEB as it continues to enable all passengers to avail of unlimited rebooking as needed.

Fly easy with Cebu Pacific and take advantage of this ongoing piso sale!  Book now at cebupacificair.com for #MoreSmilesAhead. 

Cebu Pacific has been rated 7/7 stars by airlineratings.com for its COVID-19 safety compliance as it continues to implement a multi-layered approach to safety, in accordance with global aviation standards. These include contactless procedures, thorough cleaning and disinfection protocols for all aircraft and facilities, mandatory wearing of masks and face shields for both passengers and crew, as well as Antigen testing for CEB frontliners before duty. On top of these, our aircraft are also equipped with hospital-grade HEPA filters with 99.99% efficacy, keeping viruses at bay.To date, CEB has already vaccinated 97% of its flying crew. 

CEB currently flies to 32 domestic destinations from its Manila and Cebu hubs, on top of nine (9) international destinations from Manila.

Monday, September 27, 2021

Fly easy with Cebu Pacific

The COVID-19 pandemic has introduced a new normal for everyone. Now, customers have it easier as a lot of businesses pivoted their strategies to ramp up digital transformation efforts. Take the travel sector for example - a few years ago, contactless flights were unheard of in the country. But now, Cebu Pacific has made it completely possible for its passengers.

 CEB leads in digital innovation and transformation while revolutionizing the customer experience and booking behavior - through its new technologies, products, and services offered.

“Even before the pandemic, our focus has always been the safety and overall journey of our passengers,” said Candice Iyog, Cebu Pacific Vice President of Marketing Customer experience.

New, self-service options

Besides the ease and convenience of digital booking and payments, Cebu Pacific has also enhanced its ‘Manage Booking’ portal to allow passengers to correct and update information as needed, such as misspelled names, birthdates, addresses; manage group bookings easily, and update contact information to directly receive notifications via email or SMS. 

The airline has also further improved its online check-in experience with self-service bag-tagging kiosks at the NAIA Terminal 3 to further lessen physical interaction between passengers and staff, thus making the journey even safer and more contactless. 


Seamless customer experience, available 24/7 

Aside from the regular seat sales, CEB offers products to make everyJuan’s experience convenient - like inflight meals, seats, baggage allowance, insurance, hotel partners, and transfers. These can all be easily added online via the CEB website or mobile app, conveniently available at your fingertips, within the comforts of your own homes.

On top of that, the airline also improved its chatbot named Charlie, who is now able to instantly address more common concerns of guests flying with CEB, such as flight schedule and status, check-in process, itinerary and boarding pass retrieval; or lead them to the right steps to address their concerns, without having to speak with an agent. 

World-class sanitation and disinfection

Cebu Pacific has also made significant improvements to its safety and sanitation procedures to help safeguard the health of its crew and passengers. All its aircraft undergo stringent sanitation and disinfection, in accordance with global aviation standards, before and after each flight.

To date, about 95 percent of CEB’s flying pilots and cabin crew are already vaccinated, and it expects to complete employee inoculation by October this year.

Moreover, the company likewise strives to ensure that all its passengers have access to the most affordable RT-PCR tests as they prepare their requirements for travel. It currently offers an exclusive rate as low as PHP 2,500 for RT-PCR tests through its laboratory partners, and PHP 675 for antigen test. 

Award-winning safety services

All these efforts have led to Cebu Pacific being awarded a 7-star safety rating for its COVID-19 compliance, the highest safety score that AirlineRatings.com bestows upon airlines. 

“CEB has been revolutionizing the future of travel in the country through its numerous digital innovations. We believe this is the way forward and we are on the right track as we continue to empower our passengers through our self-service processes. You can count on us to continue improving our service for everyJuan for #MoreSmilesAhead,” added Iyog.

Fly easy, going online is key! Visit www.cebupacificair.com to learn more about their latest offerings, safety protocols, and travel reminders.

Thursday, September 23, 2021

CEB continues to offer the most flexible options with unlimited rebooking available for everyJuan

To awaken alone in a strange town is one of the pleasantest sensations in the world.” – Freya Stark

To those who have missed travelling to local destinations, Cebu Pacific will increase its flights in October to tourism havens Siargao, Boracay, and Bohol as the country’s leading airline push for domestic travel recovery, following the easing of quarantine restrictions.  

In October, the airline will expand its flights to Siargao from five times to six times weekly; raise its frequencies to Boracay from four to five times daily; and bump up flights to Bohol from nine to 10 times weekly. 

“We believe reopening domestic travel and the promotion of responsible travel is critical to rebuilding the trust and travel confidence in the industry,” said Candice Iyog, Vice President for Marketing and Customer Experience at Cebu Pacific. 


“We also know that the situation continues to be fluid, that is why we make it a priority to always make travel convenient for everyJuan, on top of providing the much-needed flexibility during this time,” added Iyog.  

For international destinations, Cebu Pacific will also resume its daily flights to Dubai on September 30. For Japan, Cebu Pacific will fly twice weekly to Nagoya starting October 2, and Osaka on October 4; and resume Fukuoka on November 5. Cebu Pacific will restart its flights to Kuala Lumpur on October 4. 

To encourage everyJuan to travel safely and affordably, CEB has an ongoing PHP 99 seat sale until September 26, to and from key cities like Cagayan de Oro, Cebu, Davao, Dipolog, Iloilo, and a lot more. Travel period began on September 17, and may be used to book flights up to June 30, 2022.  

CEB continues to offer the most flexible options with unlimited rebooking available for everyJuan, following the permanent removal of change fees in March 2021.  Passengers are encouraged to travel responsibly and ensure their requirements are complete prior to proceeding to the Airport. Guests may refer to the list of travel requirements per destination via https://bit.ly/CEBTravel-Docs.

CEB has been rated 7/7 stars by airlineratings.com for its COVID-19 compliance as it continues to implement a multi-layered approach to safety, in accordance with global aviation standards. These include daily extensive cleaning and disinfection protocols for all aircraft and facilities, antigen testing before duty for all frontliners and crew members, and contactless flight procedures. These are all in accordance with global best practices and the highest safety standards.  The aircraft are equipped with hospital grade HEPA air filters, keeping viruses at bay. 

CEB operates the widest domestic network in the Philippines covering 32 destinations, on top of its eight (8) international destinations. Its 73-strong fleet, one of the youngest in the world, includes two (2) dedicated ATR freighters and one (1) A330 freighter. 

Friday, June 4, 2021

Book that much needed vacation for as low as PHP88 one-way sale!

The Philippines’ leading carrier, Cebu Pacific (PSE: CEB), has launched a special all-domestic seat sale for immediate travel to welcome the government’s recent announcement that allows everyJuan to travel for leisure again. 

For as low as PHP 88 one-way base fare, passengers can now book until June 11, 2021 that much-anticipated vacation to any domestic destination on sale, with travel period until March 26, 2022. 

“We welcome this development and hope that this will continue as we all look forward to safely restart domestic tourism again. We are especially happy to resume our daily flights to Boracay, which solely cater to tourists,” said Candice Iyog, Cebu Pacific vice president for marketing and customer experience.

Beginning today, June 4, CEB will begin flying twice daily between Manila and Boracay. Apart from this route, CEB also operates regular flights to Bacolod, Bohol, Cagayan de Oro, Cebu, and more local destinations across its widest domestic network. 

EveryJuan can also book worry-free as CEB has permanently removed change fees in March, allowing passengers to rebook whenever and as many times as they need to. Those with existing Travel Funds may also make use of these to book new flights with CEB! 

“We encourage everyJuan to take advantage of our ongoing promo and book that much-needed getaway,” added Iyog. 

CEB has been rated 7/7 stars by airlineratings.com for its COVID-19 compliance as it continues to implement a multi-layered approach to safety, in accordance with global aviation standards. These include daily extensive cleaning and disinfection protocols for all aircraft and facilities, antigen testing before duty for all frontliners and crew members, and contactless flight procedures. Aircraft are also equipped with hospital-grade HEPA air filters which have been proven to make inflight transmission of COVID-19 low or virtually non-existent. 

For more information, visit www.cebupacificair.com.

Thursday, May 27, 2021

Cebu Pacific announces its new and improved CEB Flexi product

Cebu Pacific (CEB) enhances its CEB Flexi product – a flight add-on that now allows passengers to voluntarily cancel their flights for free, up to two (2) hours before departure, and store the value of the booking in a Travel Fund.   

The amount may be used to book new flights or purchase other add-ons such as seat selection or travel insurance.  

The enhanced CEB Flexi, which may be purchased for as low as PHP499 during initial booking on the CEB website or mobile app, supports the airline’s goal to continue allowing guests to travel with peace of mind while supporting the industry in its efforts to rebuild passengers’ trust and confidence in air travel. 

With this add-on, everyJuan will also be able to enjoy unlimited rebooking, following CEB’s permanent removal of change fees in March. A minimal fare difference may apply.  

Cebu Pacific offers more flexibility with the improved CEB Flexi product that allows passengers to voluntarily cancel their flights for free, up to two (2) hours before departure, and store the value of the booking in a Travel Fund.   

 

"We continue to listen and put our customers’ needs first as we work on developing products for everyJuan. We understand that while there is still a pent-up demand for travel in this new normal, plans can still change at the last-minute, and this product gives them added flexibility they need when booking flights with CEB,” said Candice Iyog, CEB Vice President for Marketing and Customer Experience.  

Passengers can also avail of the CEB Flexi product as a bundle through GO Flexi, and enjoy free cancellation,  checked-in baggage with a combined weight of up to 20 kilos, and a standard seat.  

For more information on CEB’s products, visit www.cebupacificair.com or message Charlie the chatbot on the CEB website or the official CEB Facebook page. Contactless flight procedures, updated schedules, travel document requirements, and FAQs may be viewed via https://bit.ly/CEBFlightReminders  

CEB operates the widest domestic network in the Philippines covering 32 destinations, on top of its six (6) international destinations, spanning Asia and the Middle East.  

Wednesday, May 5, 2021

Buy all you can, fly when you can with Cebu Pacific #CebSuperPass

There's a saying that every trip is lived three times, when you dream of it, when you go and when you remember it. When was the last time you travel, mine was last year of February. Since, travel takes a backseat, I was just comforting myself browsing my #tbt photos in my instagram. 

Over a year into the pandemic and it is undeniable that a lot of Filipinos have been wanting to safely go out and travel again – to see some of the Philippines’ world-class beaches and historical sites, or to visit family and friends. Do you belong to this group of travelers but are unsure of your trip dates? Well, you’re in for a special treat from Cebu Pacific this 5.5!


As the Philippines’ leading carrier continues to celebrate its 25th anniversary, it comes up with another innovative product to address everyJuan’s need for utmost flexibility, coupled with the lowest fares.  Introducing another first-of-its-kind product that will let travelers buy all they can, and fly when they can across CEB’s widest domestic network – the CEB Super Pass.

The CEB Super Pass, a limited-time 25th anniversary offer available only from today, May 5 until May 12, 2021, is a travel voucher that gives passengers the much-needed flexibility and accessibility without breaking the bank! 

For only P99 (one-way base fare), the travel voucher may be used in ANY Philippine destination in CEB’s widest domestic network for travel from May 12, 2021 to May 31, 2022! Now everyJuan can save by availing and planning ahead those future beach getaways, workcations, and visits to family and friends – and fly when they want to. 

“On our 25th anniversary, the CEB Super Pass is a timely option for guests who would want to travel whenever they want, wherever they want in the country, at a guaranteed low fare. With the widest network in the Philippines, we offer this one-of-a-kind product that enables us to fulfill our commitment of providing fast connectivity and value-for-money deals for everyJuan,” said Candice Iyog, Cebu Pacific Vice President for Marketing and Customer Experience.


How to purchase the CEB Super Pass

Purchasing the CEB Super Pass can be done in just four easy steps:  all “Juan” has to do is go to https://bit.ly/CEBSuperPass, input the number of passes you want, add passenger names, and pay! Payment may be settled via existing Travel Funds, or other online payment options such as credit cards. Once successful, your CEB Super Pass will be sent via email, for keeping until you already have a place and date in mind. 

How to redeem the CEB Super Pass

Booking the CEB Super Pass can be done via the “Redeem CEB Super Pass” tab on the website as early as thirty (30) days before the flight’s departure or until seven (7) days before intended flight date, as long as seats are still available. Vouchers may be redeemed from May 5, 2021 to May 24, 2022, for travel between May 12, 2021 and May 31, 2022.

Guests will also be able to purchase and redeem this pass via the ‘CEB Super Pass’ banner on the Cebu Pacific website or mobile app. A maximum of ten (10) vouchers per transaction is allowed, however there is NO limit to the number of total vouchers each passenger can avail – allowing everyJuan to stock up on these vouchers as they see fit! 

CEB currently flies to 32 domestic destinations, mainly from its hubs in Manila and Cebu. For more information on CEB Super Pass, visit www.cebupacificair.com

Thursday, September 17, 2020

Cebu Pacific, AXA Philippines partner to offer value-for-money insurance plans for everyJuan

The global pandemic has caused people to be more concerned over securing their future and protecting their health. With this in mind, Cebu Pacific announces its partnership with one of the country’s leading insurance companies, AXA Philippines, to launch a lineup of non-travel insurance products for everyJuan. 

For the first time in the Philippine aviation industry, the country’s leading carrier introduces a suite of lifestyle insurance packages that Filipinos can easily avail of, for safety and security of various personal assets.


“Our passengers have always been at the heart of our business and now more than ever, we strive to always give them peace of mind when flying with us. Our commitment to ensuring they have a safe and seamless journey with us does not only cover their actual flight, but even beyond. We recognize that there is greater need to take care of everyJuan’s health and assets during this time, and that is why we are very excited to introduce CEB Health Protect,” said Candice Iyog, CEB vice-president for marketing and customer experience.   

Starting September 8, Cebu Pacific is launching the CEB Health Protect which provides coverage for top three critical conditions, namely cancer, stroke, and heart attack. It also provides insurance benefits of up to P1 million, allowing families to receive up to 20% coverage for nine (9) minor critical conditions. Families and individuals can tailor fit the insurance coverage according to their personal needs and budget, with coverage available for as low as P535 monthly, along with flexible payment terms of up to 20 years. 

“We are very excited over this partnership because now we are able to reach out to more Filipinos who will have access to insurance and financial services,” said AXA Philippines Chief Customer Officer Amor Balagtas. This enables us to fulfill our mission to help secure the future of every Filipino—or in this case—everyJuan.”

Selecting and purchasing your very own CEB Health Protect can conveniently be done online, as easy as booking and managing your Cebu Pacific flights.  This will be readily available on the CEB website – once clicked, customers will be redirected to AXA’s website for easier fulfillment of their selected insurance package. 

CEB Health Protect is the first of a number of products under this suite of lifestyle insurance packages. The rest of the offerings will be launched in the coming months. 

For more information on the insurance plans and their coverages, visit http://bit.ly/CEBhealthprotect

Friday, June 28, 2019

Join the most exciting backpacking trip with Cebu Pacific Juan for Fun 2019





Dreaming of seeing the Philippines for free? Here is your chance to travel and fulfill your #travelgoals with your buddies in tow with this year's Cebu Pacific Juan For Fun 2019.  If  youre a student 18-24 years-old and a PH resident. 


You can nominate yourself, your classmate, blockmate, BFF or relatives.  All you need to do is submit the photo of your nominee along with his/her inspiring travel story and share what could be the hashtag for their amazing trip via www.juanforfun.ph. Nominations will be accepted until July 7, 2019. 




Cebu Pacific recently launches Juan For Fun 2019 at Glorietta Activity Center last  June 26. The launch was attended by the travel coaches for Juan For Fun 2019: Becoming Filipino’s Kyle ‘Kulas’ Jennermann, travel writer Jude Bacalso, TV host and social media personality Joyce Pring, and celebrity and vlogger Mikael Daez. 


Get ready to whet your passion for travel and adventure as Now on its eighth year, Juan For Fun is the most exciting and rewarding backpacking trip that enables today’s generation of passionate travelers to pursue their interests through traveling.

This year’s Juan For Fun takes on an inspiring route to bring personalized travel experiences to young Filipinos with #MyHashtagTrip. From foodies going on gastronomic adventures, thrill-seekers searching for the next adrenaline-pumping activity, to eco-warriors participating in environmental projects, many young travelers are driven by their hobbies and advocacies when exploring destinations. 

In this all-new Juan for Fun 2019, participants will journey around the Philippines - visiting new places, trying unique activities, and unlocking memorable travel milestones to enrich their personal passions and stories.


“Through Juan for Fun, Cebu Pacific has enabled students to go out of their comfort zones and bring them to local communities where they can gain meaningful first travel experiences. Last year, Juan For Fun participants took home valuable insights on being a responsible traveler. This time, we’re encouraging them to bring out their bucket lists and make life-changing adventures happen,” said Candice Iyog, Cebu Pacific Vice President for Marketing and Distribution.
During the launch of Juan For Fun 2019 at the Glorietta Activity Center, Cebu Pacific gave the public a sneak peek at the trips and thrills that await this year’s winners. Guests and mallgoers were treated to interactive and Instagram-worthy booths such as those that featured must-see local destinations. 

Juan For Fun 2019 winners will participate in an exclusive one-day travel workshop, learn all about immersive travel experiences, and receive mentorship from the coaches.





To join Juan For Fun 2019, nominate any passionate individual aged 18 to 24 years old and residing in the Philippines who you think deserves to go on a free trip to make unforgettable moments happen. You can nominate your classmate, blockmate, BFF or relatives. Self-nominations are also allowed. All you need to do is submit the photo of your nominee along with his/her inspiring travel story and share what could be the hashtag for their amazing trip via www.juanforfun.ph. Nominations will be accepted until July 7, 2019. 





Juan for Fun 2019 will select five individuals with the most compelling stories to bring along two travel buddies on a one-week, all-expense paid trip around the Philippines. 

Don’t miss out on this opportunity of a lifetime and join Juan for Fun 2019 #MyHashtagTrip. Stay tuned for updates and announcements on Juan for Fun’s official Facebook page (@CebuPacificJFF). 
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