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Thursday, May 27, 2021

Cebu Pacific announces its new and improved CEB Flexi product

Cebu Pacific (CEB) enhances its CEB Flexi product – a flight add-on that now allows passengers to voluntarily cancel their flights for free, up to two (2) hours before departure, and store the value of the booking in a Travel Fund.   

The amount may be used to book new flights or purchase other add-ons such as seat selection or travel insurance.  

The enhanced CEB Flexi, which may be purchased for as low as PHP499 during initial booking on the CEB website or mobile app, supports the airline’s goal to continue allowing guests to travel with peace of mind while supporting the industry in its efforts to rebuild passengers’ trust and confidence in air travel. 

With this add-on, everyJuan will also be able to enjoy unlimited rebooking, following CEB’s permanent removal of change fees in March. A minimal fare difference may apply.  

Cebu Pacific offers more flexibility with the improved CEB Flexi product that allows passengers to voluntarily cancel their flights for free, up to two (2) hours before departure, and store the value of the booking in a Travel Fund.   


"We continue to listen and put our customers’ needs first as we work on developing products for everyJuan. We understand that while there is still a pent-up demand for travel in this new normal, plans can still change at the last-minute, and this product gives them added flexibility they need when booking flights with CEB,” said Candice Iyog, CEB Vice President for Marketing and Customer Experience.  

Passengers can also avail of the CEB Flexi product as a bundle through GO Flexi, and enjoy free cancellation,  checked-in baggage with a combined weight of up to 20 kilos, and a standard seat.  

For more information on CEB’s products, visit or message Charlie the chatbot on the CEB website or the official CEB Facebook page. Contactless flight procedures, updated schedules, travel document requirements, and FAQs may be viewed via  

CEB operates the widest domestic network in the Philippines covering 32 destinations, on top of its six (6) international destinations, spanning Asia and the Middle East.  


  1. So nice talaga Ng Cebu Pacific Lalo na itong new and improved CEB Flexi product. Sure na sulit na sulit and masasatisfied Ang mga costumers. And wow they offers more flexibility with the improved CEB Flexi product. The best talaga Ang Cebu Pacific 🥰

  2. Great news from Cebu Pacific, with CEB Flexi product, passengers are allowed to cancel their flights without additional cost. Because of the uncertainties brought by the pandemic, our schedules are even compromised. This is a helpful add-on for CEB customers.

  3. Wow maganda po ito , papayagan na nilang makapag cancel ng flight ang mga passenger for free , tlagang nakaktuwa ang cebu pacific pati ang new and improved CEB flexi products . Passengers can also avail CEB flexi product bundle 🤗❤️ (Apple Joy Camañero)


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