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Wednesday, July 19, 2023

Global Ang Galing Natin! Palawan Express Pera Padala Hosts First International Remittance Summit, Elevating World-Class Service for OFWs


Palawan Express Pera Padala (PEPP) International Remittance recently hosted the inaugural Global Ang Galing Natin Summit at their head office in Puerto Princesa City, Palawan last June 30 to July 1. The summit brought together key stakeholders in the international remittance industry and showcased the partnership between PEPP and its international remittance partners. It introduced world-class and innovative service offerings aimed at making remittances convenient, fast, and hassle-free.

The summit facilitated proactive discussions among valuable partners, including Ace Forex HK, Al Ansari Exchange LLC, AUB, Bank Of Philippine Islands, BDO Unibank, China Banking Corporation, Continental Exchange Solutions, Inc., EMQ Ltd, Worldremit Ltd., Instant Cash FZE, Japan Remit Finance, LBC Express, Metropolitan Bank and Trust Company, Pacific Limited, Philippine National Bank, Remitly, TML Remittance Center Sdn Bhd., Rizal Commercial Banking Corporation, Tranglo, Uniteller Filipino, Universal Storefront Services Corporation, Western Union Processing Services, and Xoom Global Money Transfer. These discussions centered around providing relevant, convenient, and value-added services to overseas Filipino workers (OFWs) and their families who heavily rely on remittances for their financial well-being.

During the summit, PEPP International Remittance reaffirmed its commitment to delivering world-class customer service. The company is dedicated to simplifying the remittance process for OFWs and their families by offering customized options that cater to their specific requirements. By placing the customer experience at the forefront and ensuring seamless and efficient transactions, PEPP International Remittance has become the go-to and the most utilized remittance service company in the Philippines. 

PEPP’s Founder and President Bobby Castro shared the inspiring story of the company's humble beginnings in 1985 when he and his wife, Angelita, acquired the Palawan Pawnshop business. Today, PEPP has evolved into a significant player in the money remittance industry, constantly adapting and innovating to meet the evolving needs of its clientele.

 

"This summit has been a true milestone in our journey, where we have successfully fostered collaboration, shared insights during breakout sessions, and built stronger partnerships. Our company's history is a testament to our ability to adapt and to innovate, from our humble beginnings to becoming a market leader," expressed Robert Ben Castro, PEPP’s Business Development and Corporate Services Director during the Global Ang Galing Natin Summit.

PEPP International Remittance is one of the most trusted and preferred cash pick-up network partners of top international remittance companies, renowned for its affordability, speed, and accessibility. With an extensive network of over 6,000 branches nationwide, PEPP International Remittance ensures fast cash disbursement and constant availability of funds for remittance. Additionally, PEPP branches are recognized for their exceptional customer service, delivered by friendly and knowledgeable staff. The International Remittance service offers valuable benefits to OFW beneficiaries, allowing them to avail of free insurance for every international remittance claim.  In the near future, the service will also be accessible through PalawanPay, providing added convenience for OFW families in their financial transactions, including bill payments, QR payments, e-loading, and online fund transfers.

 

The Global Ang Galing Natin Summit not only strengthened ties between PEPP and its international remittance partners but also reinforced their commitment to providing world-class customer service. By actively engaging in discussions and exploring ways to enhance their services, PEPP International Remittance aims to better serve the needs of OFWs and their families.

 

"We sincerely appreciate the support and collaboration of our esteemed international remittance partners in making PEPP International Remittance the leading and widely used cash pick-up center of international remittance companies in the Philippines. By synergizing our efforts and passion to serve the OFWs, we can truly make a difference in their lives. Together, we will continue to empower and uplift our OFWs worldwide," said Bernard Kaibigan, Enterprise Marketing Head of Palawan Pawnshop Group.

PEPP International Remittance's dedication to empowering the international remittance industry and supporting the financial well-being of OFWs underscores its crucial role in improving the lives of OFWs and their families. The company's continuous evolution and innovation ensure the highest standards of service and security, providing a reliable and accessible remittance service. Furthermore, the company remains under the supervision of the Bangko Sentral ng Pilipinas, ensuring the integrity and credibility of its operations.

 

Through the Global Ang Galing Natin Summit, PEPP International Remittance sets a new standard for the international remittance industry, prioritizing the needs of OFWs and their families, facilitating seamless transactions, and promoting financial stability.

 

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