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Tuesday, June 30, 2020

McDonald's PH introduces more convenient ways to safely enjoy food


As the country remains under quarantine and as consumers continue to be extra careful with their safety, McDonald’s Philippines remains committed to find ways for Filipinos to continue enjoying their McDonald’s favorites, in the restaurant as well as in their homes.



With the recent resumption of dine-in services, McDonald’s Philippines has shared how they have elevated their commitment to quality, service, safety and cleanliness with stringent policies for both their customers and employees. 



The company has also released a video on its 
M Safe Program, featuring their President and CEO, Kenneth Yang. Watch it here: https://bit.ly/MSafeKSY

Employees also now follow enhanced stringent safety protocols, which include: daily submission of health check forms; temperature checks before and after every shift; increased hand washing frequency to every 30 minutes; provision of M Safe Care kits, including vitamins to help them take better care of their health. 

For customers, the number of those entering the stores will be managed. The following are implemented before entering the store: ‘no mask, no entry,’ temperature check, hand and footwear disinfection, and completion of a health check form. In stores, physical distancing in all areas including order queues and dine-in areas will be observed. Table service is done for dine-in customers to avoid any crowding in the claim area. Counter and table shields are also in place, among many other precautionary measures in-store. More importantly, a dedicated safety manager is assigned in every store to ensure all protocols are followed, and goes the extra mile of  offering hand sanitizer to customers every 30 minutes. To better improve its safety protocols, McDonald’s also encourages customers to send their feedback to msafe@ph.mcd.com.

“Quality, service, safety, cleanliness and value have always been part of McDonald’s philosophy when it comes to operating its restaurants. As we continue to bring feel good moments for Filipinos in the new normal. We constantly strengthen all our practices and protocols for our customers, employees and partners” says Yang. 





More ways to safely enjoy McDonald’s favorites

Committed to ensure the safety of customers while making their meals more accessible, McDonald’s constantly introduces digital innovations to continue providing delicious food and feel-good moments to consumers.

 “While we have reopened our doors for dine-in, and as we gain the confidence of our consumers with our elevated measures, we also acknowledge that a large population of Filipinos still choose to eat at home. Because of this, the omnichannel approach that we have prioritized since 2011 has become very relevant today in making our products more accessible to consumers while ensuring their safety,” says Margot B. Torres, Managing Director of McDonald’s Philippines.
As a forerunner in digital transformation among quick service restaurants, McDonald’s introduces a new ordering channel. With the Facebook Messenger chatbot, consumers can conveniently place their orders online. Through this initiative, McDonald’s allows an enhanced customer experience as they are able to place their orders ahead, schedule delivery or pick up at a designated time and preferred branch that is convenient for them. 

The brand has also introduced Park, Order and Pay in some stores wherein customers will just park, order from a McDonald’s crew without leaving the car, pay and wait for their order to be brought to them.


  
M Group Selections is another new offer which allows small groups to celebrate with McDonald’s food at good value, available via McDelivery, Drive Thru, Pick up or Take Out. With this initiative, customers are able to mix and match from the five (5) Group Selections food products depending on their preference and budget. Included in the offers such as World Famous French Fries, Best Tasting Chicken McDo (original and spicy), Chicken McNuggets, McSpaghetti and plain rice.

“With the introduction of the M Group Selections and our no touch channels, we are hopeful that our consumers will be able to satisfy their cravings at the comfort and safety of their homes. We will continue to find ways to delight our consumers as we navigate through the new normal,” adds Torres.

At the same time, McDonald’s continues to be available and accessible through platforms such as McDelivery, GrabFood, and FoodPanda. Check out delicious deals and other special offers through its McDonald’s app available on Android and iOS.

9 comments:

  1. Ang mga celebrations pwede na Rin icelebrate with mcdo kahit sa bahay Tayo. Nakakatuwa . Dahil pwede jtakehome Ang mcdo party. Pwede Rin Tayo magchoose depende sa ating gusto at budget 😍

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  2. YeY! Perfect for my families as good for 10😍 surely likes my kiddos and apo's thanks to McDonald's Philippines 👍😍❤

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  3. Wow. Mas okay nga to, mas safe sya para iwas ang pag dami ng tao sa loob ng store. Wait ka lang sa loob ng car mo, sila na mismo magdedeliver ng order mo. Galing ng idea ng mcdo para sa safety ng kanilang customers. 😊

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  4. galing eee😍😍 kaya love q tlaga ang mcdo ❤❤❤❤

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  5. For family merienda or if you have fam gatherings pwede na talaga to kasi you can customize pa your set of foodies. Thanks Mcdo! Love ko 'to.

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  6. This is a vey good idea from Mcdo. My sister works in Mcdonalds.

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