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Wednesday, August 26, 2020

McDonald’s continues to re-assure customers with its safety protocols

As the country adapts to the new normal, McDonald’s Philippines continues to re-assure its customers of its steadfast commitment to safety through its protocols and facilities. 

Quality, service, safety, cleanliness and value have always been inherent in McDonald’s operating culture. Aside from complying with government guidelines, the company leverages on global standards on safety to better protect its people and safely serve its customers. 

McDonald’s has already implemented various measures in their stores and different ordering channels through its M Safe program. Each store has a dedicated safety manager to ensure all protocols are followed by employees such as wearing of masks and/or face shields, use of gloves, daily submission of health check forms, temperature checks before and after every shift, and increased hand washing frequency to every 30 minutes, among others. The safety managers also ensure that customers are properly guided on the protocols in the store.

In addition, McDonald’s ensures customers that it uses fresh air ventilation and air conditioning mechanism in all its stores. Its fresh air supply system is certified by the Philippine Society of Mechanical Engineers (Mandaluyong Chapter).

With its design, McDonald’s stores are equipped with the following, ensuring a safer environment in the store: 
      centralized air conditioners that are equipped with higher filtration systems
      low air velocity for lower risk of the spread of airborne contaminants
      proper air humidity and comfortable temperature where contaminants are less active
      efficient utilization of outdoor fresh air for better ventilation

“We understand that consumers remain to be wary of their safety in shared spaces. Part of our commitment is to ensure that from our protocols to our facilities, we have the best systems in place for the safety of everyone, especially inside our stores,” said Kenneth S. Yang, President and Chief Executive Officer of McDonald’s Philippines. “With these measures in place, employees are safe and customers can enjoy their favorite World Famous Fries or Best-Tasting Chicken McDo worry-free in any McDonald’s branch in the country.” Yang added.

“We commend McDonald’s for their continuous efforts not just in implementing preventive measures for their customers and employees, but also in ensuring that their stores are in the safest conditions to operate,” DTI Secretary Ramon Lopez said. 

McDonald’s encourages customers to send their feedback to


  1. Galing Ng McDonald's mas inuuna talaga ang kapakanan Ng lahat Ng costumers, Salute sa lahat Ng mga sacrifices Ng bawat employee nyo

  2. God job McDonald's safety first ng mga customers and employee para sa kaligtasan ng lahat ..hope this pandemic will end soon .

  3. Good job Mcdonald 's hindi lang kapakananngbmga employees ang iniisip nila kundi pati ang kaligtasan lalo ng mga costumers nila. Ini ensure talaga nila na safe puntahan ang kanilang stores.

  4. Good job Mcdo, god bless and more costumers.

  5. Very good ka jan McDonald's safety first not only for your employees but also for your loyal costumer good job kayo jan.Hoping this pandemic will end soonest.

  6. Very good ka jan McDonald's safety first not only for your employees but also for your loyal costumer good job kayo jan.Hoping this pandemic will end soonest.

  7. Kaya love ko to si mcdo ee safety forst ng costumer ang pangunahin nila goodjob mcdo ๐Ÿ˜

  8. Galing naman ni mcdo dahil inuuna padin nya ang kapakanan ng mga tao sa paligid nya

  9. Good job to Mc Donald's because their first priority is the health and safety of their valued customers and their employees. ๐Ÿ˜Š๐Ÿ˜ They make sure that we're safe inside the stores. And we enjoy our food. ๐Ÿ˜Š


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