There are still ways available to send and receive money even if the cash pick-up service at all BDO branches is temporarily suspended due to the prevailing COVID-19 crisis.
With the Cash Pick-Up Anywhere feature that BDO Unibank offers through its Online Banking, both the senders and receivers have an option to transfer and get the money, respectively, safe and sound at any Cash Pick-up partners such as Palawan Pawnshop, RD Pawnshop, Villarica Pawnshop, BDO Network Bank, Cebuana Lhuillier and M. Lhuillier Kwarta. Padala.
Here are the steps:
To send money
1. Log on to BDO Online or Mobile Banking
2. Select Send Money > Cash Pick Up at any BDO Branch/Partner
3. Choose one:
* Pick-up Cash Anywhere (Palawan Pawnshop, RD Pawnshop, Villarica Pawnshop, BDO Network Bank)
* Pick-up Cash Cebuana
* Pick-up Cash MLKP (M. Lhuillier Kwarta Padala)
4. Share the Reference Number with your receiver.
To pick up cash
1. Go to a Cash Pick-up partner.
2. Fill out the RECEIVE MONEY FORM with your complete details:
a. Sender’s Name
b. Receiver’s Name
c. Reference Number
d. Amount to claim
e. Submit the accomplished form with 1 valid ID at the counter.
f. Sign and receive your copy of the computer-generated Receive Money Form
BDO advises the senders to have a photo of their receiver’s ID, and copy their name exactly as written on the ID to avoid mistakes and inconveniences. The receiver, on the other hand, must present the complete Reference Number, and one valid ID upon pick up of the cash, which is available within 2 to 4 working days.
Meanwhile, for BDO Mobile App users, after the transaction confirmation, they can get the Reference Number under “Send Money” in the bottom menu > View Transaction Status > For Cash Pick Up.
Clients can also visit BDO’s official website www.bdo.com.ph, official BDO Facebook page, and Youtube channel for a step-by-step guide on how to use Cash Pick-up Anywhere and for a list of Frequently Asked Questions.
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