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Wednesday, March 8, 2023

The Watsons flagship store in The Block SM City North Edsa is the largest in the Philippines with its first state-of-the-art clinic

The Watsons flagship store in The Block SM City North Edsa is the largest in the Philippines with almost 1,000 square meters of health and beauty products and special services.


The pharmacy area has an open layout so customers can see the widest and most extensive line-up of health and wellness products including medications, vitamins, supplements, medical supplies, mom & baby essentials, fitness, and ambulatory products.

The store also features Health Supplement Advisor, a self-help tool that creates expert content curated by medical professionals.


Watsons also has its first state-of-the-art clinic powered by The Medical City that features virtual consultation and remote physical examination. A laboratory technician is present to facilitate the use of a Tytocare gadget that will enable a remote doctor to hear abdominal and chest sounds, check the ears, mouth, throat, and skin and provide prescription and lab requests. The patient can then fulfill prescriptions at the Watsons pharmacy right beside the area. What a convenient, fast, and affordable way to get diagnosed and get medications. Soon, vaccination services for flu, HPV, and pneumonia will be available at the clinic.

"The Medical City Clinic, one of the largest ambulatory healthcare providers in the country in partnership with Watsons, hopes that this technology-enabled micro clinic can be a  model for improving healthcare access of Filipinos.", said Roberto A. Muñoz, President & CEO, The Medical City Clinic


"We had to understand our customers because everything we do is rooted in who they are and what they need. They need convenience because most of them are busy. They also love personalization, which means they want products and services that best serve their lifestyles and health needs. The Watsons Health Clinic will provide patients with easy access to medical consultations. They also want fast checkout and we have that with our Self-Checkout Counter after they get their prescription from the clinic,” said Jared de Guzman, Watsons Customer Director.

The Watsons flagship store is part of an Offline plus Online (O + O) platform that creates an integrated customer experience. With just a few clicks, a customer can order products for delivery or pick-up via the Watsons App.


The Watsons flagship indeed introduces a new standard for retail that seeks to uplift the health of its customers through its wide range of products, technology-enabled services as well as caring and professional service from the Watsons store team.

For your health and wellness needs, download the Watsons App now on Google Play and  Apple App Store  or visit any of the Watsons 1,000+ stores nationwide. You may also pick up your orders in 30 minutes via Click & Collect or get them in 3 hours or less via Watsons Express Delivery. For more information, follow @watsonsph on Instagram, like @WatsonsPH on Facebook, and follow @watsonsphilippines on TikTok.


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